Custom video

Initial Call

During your meeting with your Media Account Consultant, an initial call with a planner will enable us to define your video theme and topic. We’ll then book a shoot date with you and one of our professional videographers. We’ll also discuss how you can prepare for your shoot and go over the next steps.

On-Site Shoot

On shoot day, our professional videographer will spend up to 1.5 hours on-site to shoot your video. The videographer will conduct an interview with you or one of your team members, or recommend messages to present on camera. The videographer will also shoot footage of you, your team and your business. Prepare for your specific video theme’s shoot by reviewing the related tips in the Video Themes section and reading the Preparation Guide. We also recommend that you take the time beforehand to visit our Portfolio and Inspiration Generator for ideas.

Video Production

During this period, our production team will build your video with footage and voice files the videographer took on-site. They will select and organize the visual shots and insert the matching audio track. If applicable, our writers will create a unique and engaging script and our professional actors will “voice” it to provide a professional product.

Customer Review

Once your video is complete, we’ll send you a link to our secure platform where you can review your video. You’ll have a chance to request changes or provide additional content. To submit these, please call us at 1‑855‑332‑7483 or email us (


Once your video has been completed and your agreed publishing date has been attained, it will be published to your profile, relevant partners for PresencePro customers and uploaded to YouTube.

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